IRES Voted as a “Best MLS” in 6 Categories!
Thank You! Your feedback on the annual survey has garnered IRES top accolades among our MLS peers across the nation.
Real estate is a demanding career, requiring you to be your best. You should expect nothing less from your MLS provider. The tools, training, data quality, responsiveness, and customer service we provide you are constantly being improved based on your feedback.
Together we are partners in raising the bar!
BEST MLS Overall
BEST MLS Service
BEST MLS Responsiveness
BEST MLS Data Quality
BEST MLS Training
BEST MLS Technology
Progress Made in 2023
Thank you to our 300+ Beta Testers who helped refine Property Explorer!
We made 43 Significant updates in 2023!
IRES MLS Customer Experience
The IRES MLS 2023 Customer Experience Index Survey was fielded from May 26, 2023, to June 28, 2023. This survey is performed by an independent third-party, the Wav Group. Over 865 Subscribers from the Colorado area provided feedback about their MLS experience.
IRES MLS is Showing Marked Improvement Year Over Year.
From 2022 to 2023, IRES MLS has improved our customer experience ratings above industry average in 6 categories including customer service, training, technology, data quality, and responsiveness. We strive to continue to keep improving and keep the lines of communication open with you and make each year better.
| Customer Service | IRES MLS has been known for “picking up the phone”. We’ve taken that to the next level with our online chat and modernized knowledge base. |
| Data Quality | IRES regularly reviews listing information, photos, tours, pricing and more. We compare and contrast data from shared sources to ensure the data entered is as accurate as possible. Our system allows online reporting of potential discrepancies so our staff can work with the listing brokerage to remedy any inaccuracies quickly. |
| Responsiveness | IRES MLS has integrated an online chat tool to better assist in helping you finding help during business hours and after. |
| Training | Our online learning center is accessible 24/7, including training videos, articles and links to the tools you need. We offer webinars frequently so you can learn without leaving your office. Additionally, IRES MLS offers a variety of in-person training sessions and CE credits for the MLS skills needed to perform your best in the field. |
| Technology | IRES MLS is a custom built MLS – meaning that the tools are built right here in Colorado, where you use them. Our unique market demands a high level of special attention, and our small agile team can respond quickly to your needs. With the release of Property Explorer this year, we have increased your ability to search faster and more efficiently. Performance graphs are allow you to compare and contrast your business over the past years. |
| Overall | You voted us to as a Best Overall MLS compared to our peers across the nation. Thank you for using IRES MLS and being a partner with us in exceeding expectations! |
IRES MLS: Come Home to Colorado 