When things are changing so much and so quickly in our industry, it helps to remind ourselves about some of the constants in our business.
- Buying or selling a home is probably the biggest financial decision customers will make in their lives, as well as a deeply personal one.
- Customers rely heavily on the expertise and professionalism of real estate brokers and appraisers to advise and assist them, here in Northeast Colorado and everywhere in the U.S. that real estate is bought and sold.
- The kick-off of the busy summer season creates great business opportunities for real estate professionals who are prepared and who take advantage of the latest tools.
- The MLS remains the most complete, comprehensive look at the market, with the best-quality data to help brokers and agents support their clients – buyers and sellers alike.
IRES: The Never-Ending Quest
One other constant here at IRES is our never-ending quest to improve the tools, technology and especially the service we provide to our subscriber-members. While it’s easy to get distracted by the headlines, we are keeping our eye firmly on the ball when it comes to service as a top priority. Here are a few examples of recent initiatives designed to serve you better:
- Live Map Search – Instantly explore available properties directly on the map for a faster, more visual search experience.
- Scheduled Searches Support Minimum Price Change Alerts – Stay informed only when meaningful price updates happen, reducing unnecessary notifications.
- Split-Screen View Added to Property Explorer Maps – Compare property details and map locations side-by-side without switching screens.
- Final Confirmation Step Added Before MLS Listing Creation – Review key details before publishing to help prevent mistakes and save time on corrections.
- Photo Uploads in Add/Edit Listings Are More Mobile-Friendly – Upload and manage listing photos more easily from your phone or tablet while on the go.
Part of serving our subscribers well is modernizing our approach as times change. We’re constantly reviewing our processes, technology solutions and even our staffing to ensure the best, smoothest, most responsive service for you. That also means making sure we’re enforcing our rules consistently.
Continual Improvement
While we remain committed to continuous improvement in IRES subscriber service today, we’re also looking ahead to tomorrow. Staff and volunteer leaders are working to address initiatives that were identified as priorities during our strategic planning session earlier this year. These include:
- Mitigate risk for the MLS and association owners
- Become more nimble
- Become more prepared to compete
- Galvanize value to stakeholders
- Growth
I’ll continue to keep you informed as we work toward these goals. In the meantime, you can be assured that despite all the noise in the industry right now, the IRES staff remains committed to what matters most: your success and satisfaction.
-Jeff Bosch, IRES MLS CEO
IRES MLS: Come Home to Colorado 